RETURN AND REFUND


Our returns are free and easy. We hope you will love everything that you order from us but if something isn’t quite right, you have 14 days to send it back to us. 

 

We’ll give you a full refund in the form of online store credit which is valid for 1 year. And we ask that items are returned clean, unworn and have all their tags on 

 

If you decide to return something, please ensure that it is in perfect condition. This means...

- clean (no deodorant, perfume or make-up stains)

- unworn

- unwashed

To arrange a return please email us to sales@alex-alexa.com and cc to shopalexalexa@yahoo.co.id stating your order number and the reason for return, We will get back to you as soon as possible