How To Order


It's easy to shop at alex[a]lexa!

1
Browse
To view our products simply click the top navigation tab and choose your preference: Women or Men. Then you can browse our product by their types - dress, top, bottom, outer, and accessories 

2
How to Buy
Once you have found a product you are interested in, simply click BUY to check out the sizing details and price.To purchase, choose your size and colour and then click the “ADD TO CART” button. You can continue shopping by clicking on the button “CONTINUE SHOPPING” which is located below the Shipping Rates Calculator

3
Review Your Shopping Cart
Before checking out, you can review your Shopping Cart again by clicking the round button at the top right hand corner with the total amount of your purchase written in it. You can also update the number of items by changing the quantity and clicking the “UPDATE CART” button. Once you are ready to pay, you can click “CHECK OUT” which is located below the subtotal amount of your shopping. You can also calculate your shipping rate by using The Shipping Rates Calculator. For international customers, please email us your shipping address to shopalexalexa@yahoo.co.id along with your order so we can calculate your shipping rates manually. All domestic shipping is done through JNE (Reguler fare) and international shipping will be done via Toll Global Express.

4
Create Your Order
You can enter your details such as email address and billing address (which will automatically be your shipping address). Please input your province to get your shipping rate. Once you are done, simply click “CONTINUE TO NEXT STEP” button to complete your order.

5
Shipping and Payment
This page gives you a summary of your final order. Please check your order to make sure everything is correct. The total amount will already incorporate your shipping cost. All domestic payments can be done through bank transfer. We also accept payment through Paypal for international orders. Please email shopalexalexa@yahoo.co.id for Paypal enquiries.

6
Complete Your Purchase
Once your done, please click “COMPLETE MY PURCHASE”.  An email receipt containing information about your order and the bank transfer details will soon follow. Please keep it for your records. 

7
Confirm Your Payment
After completing your payment through bank transfer, please email  shopalexalexa@yahoo.co.id to confirm with the subject: PAYMENT CONFIRMATION and include this form:

Order no:
Name:
Bank:
Account Number:
We will book your items for 1 x 24 hours. Bookings will be cancelled if payment is not confirmed within the time period.
After we confirm your payment your items will be shipped straight away.
Thank you for shopping at alex[a]lexa!

 

PS: Untuk email konfirmasi buat customer bisa dimasukin step 8 aja untuk konfirmasi.